LW Mortgage Tech Solutions LLC (“LW Mortgage Tech,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you visit our website, use our services, or communicate with us.
Information We Collect
You may voluntarily provide personal information to LW Mortgage Tech Solutions LLC when you:
Submit a contact or inquiry form
Request information about mortgage technology, CRM systems, automation, or marketing services
Communicate with us via phone, SMS, email, or website forms
Interact with our website or digital platforms
The types of information we may collect include:
Personal Identifiers: name, email address, phone number
Business Information: company name, role/title, NMLS number (if applicable)
Contact Information: mailing address, email address, telephone number
Technical Information: IP address, browser type, device information
Website Interaction Data: pages viewed, forms submitted, links clicked
Other Information: any information you voluntarily provide
Borrower and Consumer Information
LW Mortgage Tech Solutions LLC is not a mortgage lender, loan originator, or servicer. We do not make credit decisions or underwrite loans.
If a loan officer, broker, or mortgage professional uses our technology or automation tools, we may process limited consumer information strictly to support communication, CRM workflows, or system functionality. This may include:
Contact information (name, email address, phone number)
Non-sensitive transaction or workflow status information
Communication history related to service requests
We do not collect or store Social Security numbers, credit reports, or full loan applications unless explicitly authorized or required by law.
How Information Is Collected
Information may be collected through:
Website forms and landing pages
SMS, email, and phone communications
CRM and automation tools
Cookies and similar tracking technologies
Voluntary submissions by users
Mandatory and Optional Information
Certain information is required to provide requested services. If you choose not to provide required information, we may be unable to fulfill your request.
How We Use Your Information
We use collected information to:
Respond to inquiries and requests
Provide and improve our services
Deliver CRM, automation, and communication tools
Send service-related messages and updates
Communicate via SMS, phone, or email (with consent)
Maintain internal records and system security
Comply with legal and regulatory requirements
By submitting your information, you consent to being contacted by LW Mortgage Tech Solutions LLC, even if you are registered on a federal, state, or local Do Not Call list, to the extent permitted by law.
SMS and Communication Consent
If you provide your phone number, you consent to receive SMS messages related to our services. Message and data rates may apply.
You may opt out at any time by replying STOP or by contacting us directly.
Opt-Out Rights
You may opt out of marketing communications at any time by:
Replying STOP to SMS messages
Using unsubscribe links in emails
Contacting us at [email protected]
We may continue to send non-marketing communications related to service updates or legal obligations.
Sharing of Information
LW Mortgage Tech Solutions LLC does not sell personal information.
We may share information with:
Service Providers: CRM platforms, SMS providers, hosting services, analytics tools
Professional Advisors: attorneys, accountants, compliance consultants
Legal Authorities: when required by law, regulation, or legal process
All service providers are contractually obligated to safeguard your information.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the Internet is 100% secure.
We recommend that you do not transmit sensitive information via unsecured email.
Cookies and Website Technologies
We may use cookies and similar technologies to:
Improve website performance
Understand user interactions
Enhance user experience
You may disable cookies in your browser settings; however, some website features may not function properly.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
Change in Business Ownership
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to applicable laws.
Your Privacy Rights (Including California Residents)
Depending on your location, you may have the right to:
Access personal information we collect
Request correction of inaccurate information
Request deletion of certain information
Limit use of sensitive personal information
LW Mortgage Tech Solutions LLC does not sell personal information.
Non-Discrimination
We do not discriminate against individuals for exercising their privacy rights.
Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
Contact Information
If you have questions about this Privacy Policy or our data practices, contact us at:
LW Mortgage Tech Solutions LLC
Business Address:
10311 Hondo Hill Road
Houston, TX 77064
United States
Email: [email protected]
Phone: +1 832-402-6646
Website: https://lw-mortgages.com